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Your Privacy Matters
Indian Aroma Spices (“Indian Aroma Spices”, “we”,
“us” or “our”) respects your privacy and is committed
to handling personal information responsibly.
This Privacy Policy explains what information we may
collect through our website, how we may use it, and
the choices available to you.
01
Information We May Collect
Depending on how you use our website, we may collect
information such as:
- Name
- Email address
- Telephone or mobile number
- Billing and shipping address
- Order and transaction details
- Information provided through contact or enquiry forms
- Customer communications and feedback
-
Information relating to website usage and technical
interactions, where applicable
We do not intend to collect information that is not
reasonably required for the relevant purpose.
02
How We Use Information
We may use information provided by you to:
- Process and fulfil orders
- Arrange delivery
-
Process payments through applicable payment
service providers
- Respond to enquiries and customer requests
- Provide order-related communications
- Handle returns, refunds and complaints
- Improve our products, services and website
- Maintain records and support business operations
-
Meet applicable legal, regulatory or compliance
requirements
03
Payment Information
Where payments are processed through a third-party
payment gateway or payment service provider, payment
information may be collected and processed by that
provider in accordance with its applicable terms and
privacy practices.
Indian Aroma Spices does not need to collect or retain
payment-card information beyond what is reasonably
necessary for the relevant transaction and business
process.
04
Sharing of Information
We may share relevant information with service providers
or business partners where reasonably necessary for
purposes such as:
- Order fulfilment
- Delivery and logistics
- Payment processing
- Website or technology services
- Customer support
- Compliance with legal obligations
We do not intend to sell personal information to third
parties for purposes unrelated to providing or supporting
our services.
05
Cookies and Similar Technologies
Our website may use cookies or similar technologies to
support website functionality, security, performance,
preferences or other permitted purposes.
Where applicable, cookie preferences may be managed
through the website’s available settings or browser
controls.
06
Data Security
We take reasonable measures appropriate to the nature
of the information to protect personal information from
unauthorised access, misuse, alteration, loss or disclosure.
However, no method of transmission or electronic storage
can be guaranteed to be completely secure.
07
Third-Party Services
Our website may contain links to or use services provided
by third parties, including payment, delivery, technology
or other service providers.
Those third parties may operate under their own terms
and privacy policies. We encourage users to review the
relevant policies where appropriate.
08
Children’s Privacy
Our website is intended for general consumers and is
not specifically directed at children.
We do not knowingly seek to collect personal information
from children except where permitted and appropriately
handled under applicable law.
09
Retention of Information
We retain information for as long as reasonably necessary
for the purposes for which it was collected, including
order fulfilment, customer support, accounting, legal,
regulatory and business requirements.
Actual retention periods may vary depending on the type
of information and applicable obligations.
10
Your Requests
Depending on applicable law, you may have rights or
choices relating to your personal information, including
requests concerning access, correction, updating or
other permitted actions.
To submit a privacy-related request, please contact us
using the details below.
11
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to
reflect changes in our website, services, business
practices or applicable legal requirements.
The updated version will be published on this page with
the revised effective date.